El Talking Manager
Author: Álvaro González-Alorda
Publisher: Grupo Planeta Spain
La calidad de tu liderazgo depende de la calidad de tus conversaciones. Pero, en la última década, la tendencia a reemplazar conversaciones cara a cara por e-mails se ha convertido en una epidemia que deteriora las relaciones entre profesionales y crea ineficiencias estructurales en las empresas. Si quieres inspirar a tu equipo y a tus colegas y conquistar su entusiasmo, El talking manager te ofrece claves y herramientas para mejorar el impacto de tus conversaciones.
To Know a Woman
Author: Amos Oz
Publisher: Houghton Mifflin Harcourt
As an Israeli secret service agent, Yoel Ravid’s ability to sense the truth made him invaluable. Now widowed and retired, he lives with his mother, his mother-in-law, his daughter, and the haunting memory of his wife. A New York Times Notable Book of the Year. Translated by Nicholas de Lange. A Helen and Kurt Wolff Book
"A practical and savvy guide." -- Gavin de Becker, #1 New York Times bestselling author of The Gift of Fear "Understanding nonverbal language is the essential skill in any profession that involves communication. This book is the best primer on the topic of nonverbal communication I have ever read." -- Geoffrey N. Fieger, noted trial attorney "As a regular contributor to and commentator on Court TV, Dr. Lillian Glass has repeatedly demonstrated her exceptional professional skills of reading people in our on-air coverage of several trials. In this book, she shares with readers these skills, which could prove to be invaluable in every aspect of your life." -- Nancy Grace, Court TV "A must-read for everyone, whether they are in business or not. Applause to Dr. Glass for giving the public such an important work." -- Arnold Kopelson, motion picture producer Knowing how to read people-- picking up on and interpreting their hidden cues-- is a tremendous asset for virtually anything you do. In I Know What You're Thinking, psychologist, bestselling author, and communications expert Dr. Lillian Glass helps you develop a tremendous new set of skills that will make you more perceptive, more powerful, and more successful. As she has done for her numerous clients, Dr. Glass shows you-- step by step-- how to gain the power to know the truth about people. Through simple quizzes and easy-to-follow exercises, you'll learn to improve your judgment of others and make better decisions while projecting confidence, sincerity, and strength. With this fun, down-to-earth guide, you'll be able to look anyone in the eye with a quiet self-assurance that says I Know What You're Thinking.
• Profundizar sobre los aspectos que benefician o limitan una comunicación efectiva. • Reflexionar sobre los componentes personales y sociales de la comunicación. • Identificar cuáles son las emociones y creencias que pueden influir en nuestra comunicación. • Profundizar sobre los diferentes componentes: Empatía, Asertividad, Escucha, Arte de Preguntar, Feedback. • Profundizar sobre la importancia de la comunicación verbal, ya sea tanto oral como escrita y la no verbal. • Conocer la programación neurolingüística y cómo influye en la comunicación. • Indagar sobre los principios del marketing emocional para que nuestra comunicación sea más persuasiva. • Conocer qué entendemos por conflicto y qué papel juega la comunicación en él. • Conocer la vinculación que existe entre ser un buen líder y la comunicación. 1 ¿Qué es la comunicación? 2 Componentes personales de la comunicación. 3 Componentes sociales de la comunicación. Empatía, asertividad, escucha, arte de preguntar, feedback 4 Comunicación verbal y no verbal 5 Comunicación eficiente y persuasiva. Programación neurolingüística y marketing emocional 6 La comunicación en la gestión de conflictos 7 El liderazgo y la comunicación
Ser feliz es fácil
Author: Clemente Garcia Novella
Publisher: B DE BOOKS
La felicidad ¿se puede aprender? En palabras de Clemente García Novella, sí. En Ser feliz es fácil, el autor se centra en aquel aspecto de nuestra felicidad que solo depende de nosotros. De la clase de persona que consigamos ser. De nuestra actitud amable o no hacia los otros y hacia el mundo. De nuestra capacidad para disfrutar de los pequeños momentos y los placeres sencillos. Para ser feliz no basta con esperar pasivamente: hay que actuar. El gran paso para ser más felices será aceptar que somos los responsables de nuestro propio bienestar. Y es de esa responsabilidad de la que se habla en este libro. El ser humano es un ser racional, pero sobre todo, en palabras de García Novella, un ser emocional. Ser feliz es fácil nos abre las puertas de nuestras emociones para que aprendamos a gestionarlas de tal forma que aquellas que son negativas dejen de representar un obstáculo para nuestra felicidad. «Una vez hayamos entendido que importa mucho menos lo que nos sucede en la vida que la manera en que lo sufrimos (también para lo bueno: importa mucho menos lo que nos acontece que la forma en la que lo disfrutamos) podremos trabajar sobre nuestros pensamientos, sobre nuestras interpretaciones sesgadas de lo que nos rodea, para eliminar aquellas que no nos convengan.» Clemente García Novella
Author: Imogen Evans, Hazel Thornton, Iain Chalmers, Paul Glasziou
Publisher: Pinter & Martin Publishers
This work provides a thought-provoking account of how medical treatments can be tested with unbiased or 'fair' trials and explains how patients can work with doctors to achieve this vital goal. It spans the gamut of therapy from mastectomy to thalidomide and explores a vast range of case studies.
Author: Juan Gasca, Rafael Zaragoza
Publisher: LID Editorial
Faecal Sludge Management
Author: Linda Strande, Damir Brdjanovic
Publisher: IWA Publishing
It is estimated that literally billions of residents in urban and peri-urban areas of Africa, Asia, and Latin America are served by onsite sanitation systems (e.g. various types of latrines and septic tanks). Until recently, the management of faecal sludge from these onsite systems has been grossly neglected, partially as a result of them being considered temporary solutions until sewer-based systems could be implemented. However, the perception of onsite or decentralized sanitation technologies for urban areas is gradually changing, and is increasingly being considered as long-term, sustainable options in urban areas, especially in low- and middle-income countries that lack sewer infrastructures. This is the first book dedicated to faecal sludge management. It compiles the current state of knowledge of the rapidly evolving field of faecal sludge management, and presents an integrated approach that includes technology, management, and planning based on Sandecs 20 years of experience in the field. Faecal Sludge Management: Systems Approach for Implementation and Operation addresses the organization of the entire faecal sludge management service chain, from the collection and transport of sludge, and the current state of knowledge of treatment options, to the final end use or disposal of treated sludge. The book also presents important factors to consider when evaluating and upscaling new treatment technology options. The book is designed for undergraduate and graduate students, and engineers and practitioners in the field who have some basic knowledge of environmental and/or wastewater engineering.
Unique coverage of manufacturing management techniques--complete with cases and real-world examples. Improving Production with Lean Thinking picks up where other references on production processes leave off. It is increasingly important to integrate and systematize lean thinking throughout production/manufacturing and the supply chain because the market is becoming more competitive, products are becoming more complex, and product life is getting shorter and shorter. With a practical focus, this book encompasses the science and analytical background for improving manufacturing, control, and design. It covers specific methodologies and tools for: * Material flow and facilities layout, including a six step layout design process * The design of cellular layouts * Analyzing and improving equipment efficiency, including Poka-Yoke, motion study, maintenance, SMED, and more * Environmental improvements, including 5S implementation With real-life case studies of successful European and American approaches to lean manufacturing, this reference is ideal for engineers, managers, and researchers in manufacturing and production facilities as well as students. It bridges the gap between production/manufacturing and supply chain techniques and provides a detailed roadmap to improved factory performance.
The Innovation Paradox
Author: Tony Davila, Marc Epstein
Publisher: Berrett-Koehler Publishers
"From the bestselling authors of Making Innovation Work (30,000 copies sold and translated into ten languages) comes a book that questions everything about how organizations innovate. Key takeaway: classical business management and corporate structures by their very nature will kill, not create, breakthroughs. The authors describe a new kind of organization--the startup corporation--that will make established companies as innovative as startups"--
Author: Lee J. Krajewski, Larry P. Ritzman
Publisher: Pearson College Division
So you've made your real estate investment...and now the question is: How are you going to make it profitable? How will you maximize its potential and make it grow in value? One word: Management. Hundreds of thousands know bestselling author Ken McElroy as a real estate investment tycoon. In this book, Ken reveals the key to his success: Exceptional property management. He teaches you the most important principles and keys to achieving success where others fail. THE ABC'S OF PROPERTY MANAGEMENT tells readers: How to decide when to manage your property and when to hire someone to do it How to implement the right systems and structures for your investment How to manage and maximize cash flow What to expect: A month in the life of an owner-manager How to find the right property manager (and avoid the wrong ones) How to assemble a superior management team
Civic Life Online
Author: Kathryn C. Montgomery, Michael Xenos
Publisher: MIT Press
The relationship of participation in online communities to civic and political engagement. Young people today have grown up living substantial portions of their lives online, seeking entertainment, social relationships, and a place to express themselves. It is clear that participation in online communities is important for many young people, but less clear how this translates into civic or political engagement. This volume examines the relationship of online action and real-world politics. The contributors discuss not only how online networks might inspire conventional political participation but also how creative uses of digital technologies are expanding the boundaries of politics and public issues. Do protests in gaming communities, music file sharing, or fan petitioning of music companies constitute political behavior? Do the communication skills and patterns of action developed in these online activities transfer to such offline realms as voting and public protests? Civic Life Online describes the many forms of civic life online that could predict a generation's political behavior. Contributors Marina Umaschi Bers, Stephen Coleman, Jennifer Earl, Kirsten Foot, Peter Levine, Kathryn C. Montgomery, Kate Raynes-Goldie, Howard Rheingold, Allen Schussman, Luke Walker, Michael Xenos
Gain a clear understanding of why financial markets exist, how financial institutions serve these markets, and what services those institutions offer with the proven conceptual framework and clear presentation in Madura's best-selling FINANCIAL MARKETS AND INSTITUTIONS 11E. The text weaves timely examples and practical applications throughout as it emphasizes the securities traded by and the scope of participation of financial institutions within each market. Readers focus on the management, performance, and regulatory aspects of financial institutions and explore the functions of the Federal Reserve System, the major debt and equity security markets, and the derivative security market. This text emphasizes current financial reform with updates throughout that provide a thorough understanding of today's most recent financial changes, developments and trends. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.